Housing Opportunities Unlimited Employment Openings

Position: Project Director

Salary: Competitive Salary based on experience

Reports to: Director of Operations

Location: Boston, MA

Hours: Full-Time

Job Description: The Project Director is responsible for the supervision and management of Project Directors and Assistant Project Directors. The Project Director is responsible for ongoing oversight of relocation activity and resident services at sites in the Greater Boston area and throughout New England. The Project Director will be the primary point of contact for the client and will ensure project contract deliverables are being met.

Responsibilities Include:

  • Responsible for supervising and managing Project Directors and Assistant Project
    Directors
  • Ongoing oversight and consultation to on-site staff and ensure staff are appropriately trained on both HOU policies and procedures as well
    compliance with applicable regulations (particularly with regard to relocation)
  • Actively participate in identifying new business opportunities for HOU, preparing and
    submitting proposals, attending conferences, meeting with clients, developing proposals
    and implementing business agreements.
  • Annually review policies and procedures to ensure they are current and effective in
    attracting and retaining the appropriate professionals for HOU. Develop activities that
    reinforce cohesiveness across staff.
  • Implement strategies to coach, lead and direct a passionate, high-performing staff from
    diverse backgrounds. Evaluate staff performance regularly to ensure they are meeting
    organizational and professional goals and objectives.
  • Coordinate the efforts of staff in order to ensure that required tasks can be
    accomplished on time and within budget
  • Day-to-day consultation by on-site staff and supervisors
  • Monitor relocation/resident services contract compliance through regularly scheduled
    contract reviews with staff and client
  • Participate and oversee new project/program start-up activities including assessment of
    community needs and review of client requirements, to guide development and
    implementation of Scope of Services
  • Create RFPs, Scope of Services, Plans, budgets and proposals
  • Develop and maintain a detailed project plan to track progress of sites
  • Implement and/or monitor new staff orientation and start up training
  • Manage the relationship with the client
  • Establish and maintain relationships with third parties/vendors
  • Maintain comprehensive project documentation

Qualifications:

  • Bachelor’s degree
  • Five to seven (5-7) years or more of experience in a senior staff position with
    supervisory experience.
  • Experience in resident services, affordable housing or other such similar fields.
  • Experience in the full range of business functions and systems including financial
    management, strategic planning, human resources, information systems and marketing.
  • Strong ability to succinctly inform and inspire in writing and speech. Outstanding
    presentation and listening skills and an open customer service orientation.
  • Strong track record as an implementer that thrives on managing a variety of key
    initiatives concurrently. Sound judgment and creative problem solving skills.
  • Outstanding interpersonal skills and a demonstrated ability to interact professionally
    with culturally diverse staff, partners and clients.
  • High capacity for managing and leading people. Team builder with the ability to inspire
    staff individually and in a group.
  • High personal and professional standards and a reputation for integrity, directness and
    excellence. Strong team orientation with the ability to respond to emergency situations
    calmly, quickly and with a clear solution focus.
  • Ability to implement and communicate federal policies and regulations
  • Able to foster a collaborative, team environment
  • Leadership skills to develop and sustain a productive site during a demanding period of
    change
  • Ability to prioritize and multitask
  • Possess proficient math skills for budgeting purposes
  • Experience with Microsoft Office (Word, Excel, Powerpoint)
  • Ability to communicate in Spanish a plus, but not required

Please email resumes to: Katie Provencher, kprovencher@housingopportunities.com

 

Position: Moving Coordinator

Location: Springfield, MA

Hours: Part-Time

Description: Exciting position with fast-growing, national resident services and relocation services company available by providing moving coordination and assistance to relocating households on a major redevelopment project in downtown Springfield.

Responsibilities Include:

  • Deliver notices and packing supplies to tenants
  • Conduct unit inventories with tenants to identify all tenant belongings and the condition of these belongings prior to unit renovations or temporary relocation
  • Assist residents in preparing for their upcoming unit renovations by assisting with packing and moving furniture (in accordance with scope of work being conducted in unit)
  • Assist residents being temporarily relocated with packing for their temporary relocation
  • Identify and tag furniture to be removed from unit to accommodate unit renovations
  • Oversee professional movers when they are moving tenant’s furniture out of units
  • Collect keys from tenants who have temporarily relocated to on-site hotel units upon their move-out of these units
  • Identify units that have major housekeeping issues to the Relocation Coordinator well in advance of their scheduled relocation/unit renovation
  • Responsible for completion of required forms, as determined by Relocation Coordinator
  • Report any household issues or concerns that will impact unit renovations/temporary relocation to Relocation Coordinator
  • Other tasks as assigned by Relocation Coordinator or Central Office staff

Qualifications:

  • Must report to work by their scheduled start time
  • Must be able to lift and move objects that weigh 50+ pounds
  • Fluency in Spanish preferred
  • Some Saturday and Sunday hours required
  • Previous mover experience preferred
  • Reliable transportation preferred
  • High School Diploma or equivalent

Please email resumes to: Hannagh Jacobsen, hjacobsen@housingopportunities.com

 

Position: Case Manager

Location: Harbor Point Boston, MA

Hours: Full-Time

Description: Exciting position with fast-growing, national resident services and relocation services company available, providing Case Management services to low-income households at a mixed income development in Boston.

Responsibilities Include:

  • Resident advocacy during resident appointments with management and in-home assistance necessary to resolve lease compliance problems,
  • Referring residents to needed services,
  • Working with families with school-aged children around academic progress and enrichment activities,
  • Assisting with on-site senior programming,
  • Conducting home visits
  • Budgeting training
  • All other tasks, as requested by Director of Resident Services

Qualifications:

  • Possess strong written, and verbal communication skills, organizational, and conflict resolution skills.
  • Bachelor’s degree and some experience in the social services field preferred.
  • Bilingual in English and Spanish.
  • Microsoft office and data entry

Please email resumes to: Theresa Williams, twilliams@housingopportunities.com

Employment opportunities at HOU regularly change and if you are interested in being considered for other positions not listed here please submit your resume to contact@housingopportunities.com

Housing Opportunities Unlimited is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, genetic information or reprisal.