Housing Opportunities Unlimited Employment Openings

Position: Relocation Specialist

Location: Springfield, MA

Hours: Full-Time

Description: Exciting position with fast-growing, national resident services and relocation services company available, providing relocation services during a major redevelopment project in downtown Springfield.

Responsibilities Include:

  • Maintain and update resident relocation files and database
  • Conduct relocation needs assessments of affected households
  • Participate in community meetings/drop-ins to discuss relocation program
  • Assist Relocation Coordinator with facilitation of relocation activity.
  • Distribute relocation related information
  • Conduct unit walk-throughs to itemize contents and assess condition of household items and unit.
  • Meet with families to ensure that they are completing necessary steps to successfully relocate, including, but not limited to: assistance with application completion, and connecting to appropriate agencies or service providers
  • Address the needs and questions of residents during relocation and ensure they understand the relocation process
  • Provide additional support to families with special needs and circumstances
  • Assist with the implementation of weekly schedules
  • Coordinate transportation to assist tenants of program services
  • Participate in regularly scheduled supervision, site meetings, and community meetings
  • Inform staff of community needs and expectations as that information is gathered
  • Provide up-to-date resident and temporary unit assignment info to Relocation Coordinator and generate various reports
  • Maintain daily operations of on-site office in the absence of the Relocation Coordinator
  • Administer relocation funds, supplies and other moving company expenses in the absence of the Relocation Coordinator
  • Provide Relocation Coordinator and Central Office staff with reports, as needed
  • Complete all contract deliverables and other duties as assigned

Qualifications:

  • Very strong organizational skill
  • Very strong time management skills
  • Strong writing skills
  • Attention to detail
  • Ability to work self-directed
  • Previous Social Services experience is valued
  • Previous property management experience is valued
  • Professional demeanor
  • Fluency in Spanish preferred
  • Bachelor’s degree preferred or 2 years related experience
  • Computer proficiency in Microsoft Excel, Word and Access applications.
  • Some relocation experience or experience in a housing-community setting.
  • Ability to work with residents and interpret resident concerns to staff and management

Please email resumes to: Hannagh Jacobsen, hjacobsen@housingopportunities.com

 

Position: Moving Coordinator

Location: Springfield, MA

Hours: Part-Time

Description: Exciting position with fast-growing, national resident services and relocation services company available by providing moving coordination and assistance to relocating households on a major redevelopment project in downtown Springfield.

Responsibilities Include:

  • Deliver notices and packing supplies to tenants
  • Conduct unit inventories with tenants to identify all tenant belongings and the condition of these belongings prior to unit renovations or temporary relocation
  • Assist residents in preparing for their upcoming unit renovations by assisting with packing and moving furniture (in accordance with scope of work being conducted in unit)
  • Assist residents being temporarily relocated with packing for their temporary relocation
  • Identify and tag furniture to be removed from unit to accommodate unit renovations
  • Oversee professional movers when they are moving tenant’s furniture out of units
  • Collect keys from tenants who have temporarily relocated to on-site hotel units upon their move-out of these units
  • Identify units that have major housekeeping issues to the Relocation Coordinator well in advance of their scheduled relocation/unit renovation
  • Responsible for completion of required forms, as determined by Relocation Coordinator
  • Report any household issues or concerns that will impact unit renovations/temporary relocation to Relocation Coordinator
  • Other tasks as assigned by Relocation Coordinator or Central Office staff

Qualifications:

  • Must report to work by their scheduled start time
  • Must be able to lift and move objects that weigh 50+ pounds
  • Fluency in Spanish preferred
  • Some Saturday and Sunday hours required
  • Previous mover experience preferred
  • Reliable transportation preferred
  • High School Diploma or equivalent

Please email resumes to: Hannagh Jacobsen, hjacobsen@housingopportunities.com

 

Position: Case Manager

Location: Harbor Point Boston, MA

Hours: Full-Time

Description: Exciting position with fast-growing, national resident services and relocation services company available, providing Case Management services to low-income households at a mixed income development in Boston.

Responsibilities Include:

  • Resident advocacy during resident appointments with management and in-home assistance necessary to resolve lease compliance problems,
  • Referring residents to needed services,
  • Working with families with school-aged children around academic progress and enrichment activities,
  • Assisting with on-site senior programming,
  • Conducting home visits
  • Budgeting training
  • All other tasks, as requested by Director of Resident Services

Qualifications:

  • Possess strong written, and verbal communication skills, organizational, and conflict resolution skills.
  • Bachelor’s degree and some experience in the social services field preferred.
  • Bilingual in English and Spanish.
  • Microsoft office and data entry

Please email resumes to: Theresa Williams, twilliams@housingopportunities.com

Employment opportunities at HOU regularly change and if you are interested in being considered for other positions not listed here please submit your resume to contact@housingopportunities.com

Housing Opportunities Unlimited is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, genetic information or reprisal.